Damage Assessments

Residents are responsible for any costs that the University incurs in returning the residential space to its original condition. In the event of damage, missing furniture, or excessive trash, our Office incurs specific costs to ready residential rooms for the next occupant. Our goal in sharing this information is to encourage all residents to take care of their rooms, and to vacate rooms in good condition to avoid damage charges.

Residence Life staff assess damages to student rooms using the ICE (INTENTIONAL, CARELESS, or EXCESSIVE) principle. Damages identified using the ICE principle are intentional damage or vandalism, damage caused by careless use, or excessive wear and tear.

Please keep in mind that Move Out room inspections look for damages that are beyond normal wear and tear. Housing fees incorporate the cost of repair and upkeep for normal wear and tear from living in the space. 

What does "Good Condition" mean?

Leaving a room in "good condition" means that you have left your room in the same or better conditon as when you moved in. Staff will be looking that:

  • all furniture has been returned to its original configuration. This means leaving the room organized in the way you found it (in August). For example, if you move your dresser into the closet during the year, please remove it from the closet and put it back in the room where you found it.
  • all original furnishings are empty, clean, and in the room.
  • all University provided common area furniture is in it's original location.
  • the carpet is clean and vacuumed. 
  • leave your room clean and neat. Take all trash or unwanted possessions to the right place (dumpster, or donation box, etc.).
  • close and lock all your doors and windows. Be sure to raise your blinds. 

Click here to download a list of Checkout Housekeeping items.

Estimates & Procedures

Resident costs for damage repair equal, at a maximum, the cost of materials, shipping, and delivery PLUS the cost of labor.

If you have incurred a damage charge, you wil receive a statement from the Business Office via your OPUS account. Bills must be paid within 30 days.


If the individual(s) responsible for the damage have neither come forward nor been identified by others, then the cost of the damage will be divided evenly among all residents of the affected area. Individuals found responsible for vandalism face disciplinary action that may include financial restitution, work hours with maintenance, disciplinary probation, and suspension or expulsion from the residence hall/suite/apartment/townhouse/or College.

Residents may be held liable for all losses or damages resulting from negligent and/or purposeful acts, or violations of University regulations. Violations of University regulations may result in removal from housing with no financial credit for the unelapsed term of the Housing Agreement, or denial of University housing for future years.

Damage Assessment Appeals

You will be notified via email once charges have been assessed to your account.  If you wish to appeal these charges, please complete the Housing Damage Appeal request form, located on your MyHousing web portal under “Applications/Appeals”.  The deadline for submitting any damage appeals for Spring 2019 is July 1, 2019.


Your appeal will be reviewed by our Housing damage appeals committee.  This committee meets weekly and reviews appeals in the order in which they are received.


If you have questions regarding the status of your appeal, please contacthousingdamageappeals@emory.edu.


Please note:  we recommend paying your charge even if you plan to appeal, in order to avoid any finance charges or other payment penalties.  If an appeal is successful, related charges will be credited back to your account.