At Emory University, your safety is very important to us. Students are expected to take an active role in maintaining safety and security on campus. The University has several policies and procedures put in place to ensure that our students and staff are safe.

Please use this website to submit all maintenance requests


Emory provides all persons an equal opportunity to participate in and benefit from programs and services afforded to others. The Department of Accessibility Services (DAS), part of the Office of Equity and Inclusion, assists qualified students, faculty, and staff with obtaining a variety of services and ensures that all matters of equal access, reasonable accommodation, and compliance are properly addressed. More information can be found on the DAS website.


Requesting Religious & Spiritual Accommodations

Emory Housing will provide reasonable accommodations for students that wish to exercise religious or spiritual practices or beliefs that do not cause undue hardship to the University. For incoming students, a request must be made at the earliest possible opportunity after admission. To request a religious or spiritual accommodation in housing, students must complete the accommodation request form. To complete this form, you must be an Emory student.

Religious & Spiritual Accommodation Request Form



During the months of October and March, all residence hall rooms and apartments are inspected as part of our health and safety inspections to address any health, safety, sanitation, and/or maintenance issues. The goals of Health and Safety inspections are:

To ensure safe, clean and healthy living space

To ensure no policy violations are present

Preparing for Health and Safety Inspections

  • In preparing for health and safety inspections please ensure:
    • There should be a clear pathway to all doors
    • Trash and recyclables should have been taken out  of the room/apartment.
    • All spaces should be clean


In most of our main campus residence halls, fan coil units are used for heating, ventilation, and air conditioning (HVAC). These units are efficient because the heated or chilled water is produced centrally, via chiller, boiler, or heat exchanger, and is then pumped throughout the building to the individual units.

Each HVAC unit has a coil inside, with either hot or cold water running through the coil. Air is blown across the coil, heating or cooling the room efficiently. During the warmer months, condensation will occur naturally on the coil as the air in the room is passed over it, taking the moisture out of the air even as it cools the room.

When furniture, clothes, or other obstructions block the intake of the HVAC unit, air circulation cannot occur, and the unit will not function properly. Heated or chilled water is still passing through the coil, but the unit cannot circulate the air in the room. It is this circulation process that helps to take the moisture out of the air and keeps mildew at bay.

To ensure adequate air flow across the coil in your HVAC unit, you should maintain at least 6” of clearance in front of and below the unit. This will allow air to flow freely over the coil, and will help ensure that your room remains at a comfortable temperature and humidity.



Residents should take measures to help prevent mold and mildew from accumulating in their assigned space. These include:

  • Set thermostat to 72F degrees in the cooler months or 76F in the warmer months with the fan set on auto.
  • Maintain the assigned space in a clean condition by mopping, vacuuming, or wiping hard surfaces with a household cleaner
  • Remove visible moisture or condensation on floors, walls, windows, ceilings, and other surfaces promptly. 
  • Run bathroom fan during and after showers to remove moisture from the air. 
  • Ensure all air vents in the room are not blocked
  • Immediately report to the University any evidence of water leaks or mildew-like growth

Renters insurance protects belongings, such as a laptop, smartphone, bicycle, textbooks, clothing, and other costly personal items from theft, vandalism, damage, and other covered events, and can help you repair or replace property, as well as provide personal liability insurance. Renters insurance also protects you and your family financially against unintentional damage to university property or bodily injury to others for which you are legally liable.

Emory University is not responsible for replacing stolen or damaged property. To help protect you and your family, all students who live in University Housing are strongly encouraged to carry renters’ insurance. We have partnered with GradGuard to provide students with a quality low-cost option. GradGuard Renters Insurance offers lower deductibles and premiums, and small claims will not affect your personal premiums for years to come.

Please visit, and select Emory University for more information.

GradGuard for Continuing Students 

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To report a malfunction please call: 404-727-7463